Freight Forwarder

Location: Middlesbrough
Duration: Permanent
Salary: Excellent salary and package
Hours: Full Time

Due to recent expansion, we currently have an opportunity for an experienced Freight Forwarder to join our Client in Middlesbrough.

Job Summary:

Acting as an agent on behalf of clients to organise the safe, efficient and cost-effective transportation of goods on an end to end basis, providing a full range of services, including documentation, insurance, and customs’ formalities.

Key Tasks:

  • Able to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines.
  • Investigation and planning the most appropriate route for shipments, taking into account the nature of the goods, costs, transit times and security.
  • Negotiating rates, for transportation, shipping and handling costs and thereby quoting clients
  • Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications.
  • Ensuring Trade compliance with other countries’ regulations and fiscal regimes. Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
  • Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner. Develop and maintain relationships with suppliers and both internal and external customers. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise.
  • Acting as a broker in customs negotiations worldwide to guide the freight efficiently through complex procedures.
  • Effective utilisation of available resources to maintain customer objectives.
  • On International movements, wherever possible using the company's own offices as a first option or otherwise approved and vetted agents.
  • As the client may request, arranging courier, specialist hand carry services, FCL, LCL, consolidations, conventional shipments, air freight, air sea charters, packing etc.
  • Carry out any other reasonable task as may be allocated by line or senior manager.
  • At all times ensure compliance to HSSQE systems and procedures. Ensure safety of yourself and others around you. Be aware of trade compliance regulations, multilateral trade regimes, dual use requirements, know your customer.

Person Specification:

Work Experience:

Essential - Good working knowledge of the freight forwarding industry.

Desirable - 5 year's experience in a similar role.


Essential - Methodical thinker, with a keen attention to detail and analytical skills. Good IT capability and a strong and confident communicator.

Personal details

Essential - Motivated, Resourceful, able to organise own workload and balance competing demands.

Other Circumstances

Essential - Must be flexible in their approach to the role.

Essential - Must be a car owner and driver.

Essential - Must be eligible to work in the UK and capable of international travel.

Please note, only successful candidates will be contacted.

Apply for this job

Nicola O'Hara
01642 242777

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